Product service
Pre-sales service: Our sales staff will first contact you to understand your needs and requirements for the product; Then our research and development personnel will design a solution suitable for you according to the characteristics of the product. We will keep you updated.
After-sales service: The company has a special hotline service. The after-sales service team will keep in touch with you, and the technicians will help the buyer train the operators through video instruction on the operation and operation of the machine until they know how to operate it. The service team will ensure the efficient and stable production of machines in your company.
Maintenance: From the date of acceptance of the equipment, the core parts are guaranteed for 2 years. During the warranty period, if the equipment is damaged due to the supplier's design or manufacturing defects, the supplier shall provide free repair or replacement parts. If the Demander requests software upgrade, the supplier shall provide technical support free of charge.
